Free UK shipping when you spend over £50

Free UK shipping when you spend over £50

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Store Guide

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Customer Services

Customer Services

How can we help you?

Before reaching out, we kindly ask you to review our website for solutions. You can save time by browsing through the frequently asked questions provided below.

If you are unable to find the information you need, please send us a message using the button below, and we will promptly assist you. Thank you.

Frequent Questions

How Quickly Will I Get My Order?Shop Keeper2024-09-17T14:41:02+01:00

We strive to ensure that all orders are efficiently picked, securely packed and promptly dispatched within 24hrs of receipt. When you select next day delivery at checkout, orders placed before 1pm will be delivered by the following day.

Depending on your location and basket, various delivery options are provided when you checkout. However if you have any special delivery requests, then please feel free to contact us.

Does Mimi & Berry Have a Shop?Shop Keeper2024-09-12T16:51:04+01:00

Yes, well sort of …

We feel incredibly lucky to have secured a space at the prestigious Eton Pharmacy, which is located at the foot of Eton Bridge by Windsor Castle. Eton Pharmacy is open daily from 9am to 6pm on Monday to Friday. And between 9am and 2pm on a Saturday.

Eton Pharmacy
30 Eton High Street,
SL4 6AX

In this location we offer a good selection of items, but due to space limitations we can’t show the full catalogue. However everything is regularly re-stocked and merchandised. If there is something specific that you’re interested in, then please let us know, and we’ll make sure it’s available for you at the store.

What is PU Leather?Shop Keeper2024-09-06T11:57:04+01:00

PU leather is a synthetic material that’s designed to look and feel like real leather. PU stands for polyurethane, a type of plastic which is used to coat the top of leather. Some PU leather materials are 100% synthetic, which means that they’re vegan-friendly. However some use animal hide by-products, with PU coated on top.

To identify genuine vegan leather products in our store, look for the special symbol.

Vegan leather product

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